Logo Hotel Bellevue au Lac, Lugano

Best Western

Hotel Bellevue au Lac ****

Riva A. Caccia 10, 6900 Lugano, Switzerland

Latest News

Season 2019

We are pleased to inform you that the Hotel Bellevue au Lac will be opening its doors for the season 2019 on March 25, 2019. We are proud to announce that the 2019 season will be a very special one: we will celebrate with you

120 years of hospitality in the Bellevue au Lac

On the occasion of this happy and unique event, the Bellevue has dressed itself with 15 completely new rooms, the most advanced TV technology and Internet access, for your well-being and benefits. Our guests will also receive during their 2019 stay a little present in memory of the jubilee in our elegant and historic Hotel.

In order to know our best conditions and a taylor made offer, we suggest you to contact us directly by email, phone, fax or letter.

We look forward to welcoming you soon and wish you a happy time!

Your Bellevue Team

Best Western Hotels in der Schweiz sind Service Champions in Gold

Best Western Hotels sind Servie-Champions: Das hat die aktuelle Kundenbefragung "Service-Champions Schweiz 2017" der ServiceValue GmbH in Kooperation mit der Goethe-Universität Frankfurt am Main ergeben. Für das Ranking wurde das Serviceerlebnis von insgesamt 230 Unternehmen aus 32 Branchen untersucht. Best Western Hotels werden im Ranking für ausgezeichneten Kundenservice mit dem Gold-Rang geehrt.

Eschborn, 14. September 2017. In das Service-Ranking "Service-Champions Schweiz 2017" wurden insgedamt überber 68000 Kundenurteile zu 230 Unternhemn aus 32 Branchen einbezogen, darunter 9 Hotelgruppen. Untersucht wurde der erlebte Kundenservice anhand des so genannten "Service Experience Score" (SES). Mit einem überdurchschnittlichen SES von 79,0 Prozent erreicht Best Western in der Schweiz den Gold-Rang und Platz drei unter den Hotelgruppen. "Wir fühlen uns sehr geehrt, dass unsere Best Western Hotels in der Schweiz in dem Service-Ranking überzeugen konnten. Als Hotelgruppe leben wir davon, dass unsere Gäste hervorragenden Kundenservice erleben. Die Gold-Medaille bestätigt, dass unsere Hotels tolle Arbeit leisten. Ich möchte an die Gäste, aber vor allem auch an die Hotels, ein grosses Dankeschön aussprechen", sagt Marcis Smola, Geschäftsführer Best Western Hotels Central Europe GmbH mit Sitz in Eschborn, Deutschland.

Bellevue au Lac von TripAdvisor ausgezeichnet

Das Best Western Hotel Bellevue au Lac in Lugano ist mit dem 2017 TripAdvisor Certificate of Excellence der Reise-Webseite TripAdvisor ausgezeichnet worden. Das Zertifikat wird weltweit nur an Unternehmen verliehen, die durchgehend herausragende Bewertungen von Reisenden auf TripAdvisor erhalten. In der Schweiz wurden mit dem Award insgesamt neun Best Western Hotels geehrt, weltweit wurden über 1.800 Best Western Hotels ausgezeichnet.

Lugano, 15.9.2017. Von Gästen und Kunden gekührt - das Best Western Hotel Bellevue au Lac in Lugano ist mit dem 2017 TripAdvisor Certificate of Excellence Award ausgezeichnet worden. Bereits zum sechsten Mal in Folge würdigt die Auszeichnung der nach eigenen Angaben weltweit grössten Reise-Webseite in diesem Jahr Betriebe, die durchgehend herausragende Bewertungen von Reisenden dort erhalten haben.

Das Zertifikat erhalten Hotels, die in ihrer Gesamtwertung, die sich aus den Meinungen der Reisenden auf TripAdvisor ergibt, mindestens vier von fünf Punkten erhalten. Die Anzahl der Bewertungen der vergangenen zwölf Monate ist eines der weiteren Kriterien für die Auszeichnung. "Wir freuen uns sehr über die Auszeichnung von TripAdvisor. Das Zertifikat erfüllt uns mit Stolz, da sich unsere Arbeit positiv in den TripAdvisor-Bewertungen von Reisenden niederschlägt. Wir sorgen stets dafür, unseren Gästen bei ihrem Aufenthalt ein unvergessliches Erlebnis zu bereiten", erklärt Charles J.P. Helbling, Direktor des Best Western Hotel Bellevue au Lac.

And now the good news...

(content in italian only) Colori e storie: foto giornalistiche in mostra al LAC dal 6 luglio al 21 agosto. La venticinquesima edizione di "Swiss Press Photo" intitolata "And now the good news", con delle opere della collezione Annette e Peter Nobel, l'esposizione che accompagna il più importante riconoscimento svizzero per le foto giornalistiche sarà visitabile gratuitamente al LAC di Lugano ... e per l'occasione potete soggiornare al Best Western Hotel Bellevue Lac visitando un'indimenticabile e unica esposizione dedicata a Karl May, il famoso autore di Winnetou, che ha soggiornato a Lugano tra il 31 marzo e il 2 aprile 1899.


The ASI at Best Western Hotel Bellevue au Lac with an event for the autism in Ticino.


read more (.pdf, in italian)



(Content in italian only) Proprio come un bambino, un progetto per poter crescere e svilupparsi in tutta la sua potenzialità necessita del nutrimento adatto: amore, cure costanti e una casa in cui sentirsi accolto.

Ad ASI, Autismo Svizzera Italiana, non manca nulla di tutto ciò e per questo un ringraziamento speciale va rivolto all'Hotel Bellevue au Lac di Lugano, che attraverso il suo Direttore -il sig. Helbling- e l'intero staff ci apre le porte delle sue sale offrendoci una casa in importanti occasioni: serate informative, riunioni, ritrovi.

Tra le occasioni in cui abbiamo potuto godere della calorosa accoglienza, delle deliziose portate e della magnifica vista, spicca peraltro il recente importante incontro con i delegati di Autismus Schweiz tenutosi lo scorso 21 maggio. E' stato un vero piacere per il nuovo comitato ASI accogliere i suoi interlocutori in una cornice del genere; un'occasione coronata da magnifiche giornate di sole primaverile e un cielo che perdeva il suo limite nelle acque del lago, sempre sotto i nostri occhi durante le due intense giornate di meeting.

Durante queste giornate la delegazione, proveniente da diversi angoli della Svizzera, ha potuto soggiornare nella città grazie all'ospitalità offertaci dalla struttura. Lunghe ore di conversazioni e seminari su temi vicini all'autismo, argomento a noi caro, sono state possibili anche grazie all'accoglienza ricevuta. Siamo certi che gli incontri di queste giornate abbiano gettato nuove e solide basi per un anno ricco di progetti vincenti a favore delle famiglie in cui vive un bambino, un giovane o un adulto con una condizione di autismo.

Ringraziamo quindi di cuore l'Hotel Bellvue au Lac per aver partecipato alla nostra causa, contribuendo attivamente ai tre punti fondamentali per trasformare le idee in realtà: una casa, ma anche amore e nutrimento.


Best Western Quality Inspection 2016

On March 23, 2016 took place the Quality Assessment for the year 2016, for the first time within the frame of the new organization Best Western Central Europe.

The result achieved is the best ever since the Hotel Bellevue au Lac became a partner in 2003: we achieved 994 points out of a maximum of 1000 points.

This fantastic result reflects the high standards in our hotel in every respect and the professionalism and motivation of our staff!

Brand new: Largest Hotel Library in Switzerland

Good news for our guests: in the OLIVES' room behind the Swimming Pool, more than 4000 books in different languages are waiting for our estimated guests, thus enlarging considerably our cultural offer.

You find the library behind the Swimming Pool.

Opening hours: from 7 a.m. until 10 p.m.


From 12th September, the curtain will be raised on one of the most interesting new arts centres in Switzerland and Europe. Three weekends with different themes. LAC Lugano online

Award Venere

January/february 2014: Best Western Hotel Bellevue au Lac has been voted by Venere.com users as Top Overall Ratings 2013. This award is exclusively determined by Venere users feedback and only 5000 hotels out of 135.000 across the world are receiving it right now.

We are proud of this new award!

Christmas at the Hotel Bellevue au Lac

Article published by the Tessiner Zeitung newspapers on the 9th January 2015:

The Best Western Hotel Bellevue au Lac in Lugano, under the guidance of Charles J.P Helbling (photo in the article), invited for the Christmas Eve Dinner the guests of Casa Astra and for the Christmas Lunch the members of the association Autismus Italian Switzerland for autistic people, who ate and celebrated together with their parents and the other members.

Here you will find the article in german (.pdf)

Bellevue Gazzetta

Dear guests
We are pleased to welcome you in our hotel. Our newly created journal aims at revealing interesting information about the hotel, our special offers, the city of Lugano and the history of Ticino. At the same time the Gazzetta will provide news on the area and its people, as well as on the folk traditions. Have fun in reading, your Bellevue-Team. As from issue nº2, our journal will also be available in English.

We wish you all the best, your Bellevue-Team

NEW August 2014: download Bellevue Gazzetta Nº2 in german (pdf, 4.1MB)

download Bellevue Gazzetta Nº1 in german (pdf, 1.2MB)

Hotelier of the Year!

Charles J.P. Helbling, Managing Director of the Best Western Hotel Bellevue au Lac, has been nominated by the Bertelsmann Restaurant & Hotel Guide HOTELIER OF THE YEAR 2013 for Switzerland!
→ read more (in german)

Best Western Hotel Bellevue au Lac equipped with top technology

All our rooms are equipped with Digital TV with HD by means of flat LED-TV-screens, offering a huge range of international channels (121 stations).

In all suites, junior suites and deluxe rooms: in addition Philips NET-TV (many Apps, information and entertainment on Smart-TV).

Digital Radio Programmes with HD, also with an impressive range of international channels (121 stations).

Faster Internet in the Business Corner in the Lobby (10'000/1'000 kBit/s), free internet access by cable (LAN) or wireless (WLAN) in all rooms.

We are the first Hotel in Switzerland to offer its guests this new Philips TV-system with best-in-class picture.

Contact Information

Hotel Bellevue au Lac ****
Riva A. Caccia 10
6900 Lugano, Switzerland
Phone +41 91 994 33 33
Fax +41 91 994 12 73